Absolutely. We welcome factory visits and can share case studies from our clients in the foodservice, hospitality, and retail industries upon request.
Yes. We provide tiered pricing for bulk orders, dedicated account management, and marketing support for authorized distributors and chain partners.
Contact our support team with photos/videos of the problem. We’ll troubleshoot remotely and ship replacement parts at no cost during the warranty period.
We recommend cleaning condenser coils every 3–6 months, checking door gaskets regularly, and keeping the unit level. We provide a detailed maintenance manual with every shipment.
We provide a 1-year full warranty on all units, plus extended support for compressors and key components. Our global after-sales team offers technical assistance and spare parts support.
We support T/T (30% deposit + 70% balance before shipment), L/C at sight, and other terms for long-term partners.
Yes. We work with reliable freight forwarders and provide complete export documentation, including commercial invoices, packing lists, and required certifications for your destination market.
Standard units ship within 7–15 days; custom orders take 25–45 days, depending on specifications and order volume.
For standard models, the MOQ is 5 unit. For custom orders or OEM projects, the MOQ is 10 units. We also support mixed-container shipments for multiple SKUs.
Yes. We have standard 2/4/6-door dual-temp and 6-door triple-temp models in stock, with lead times typically 2–4 weeks. Custom sizes are also available upon request.
Direct cooling (static cooling) is energy-efficient and ideal for stable temperature storage, while air cooling provides faster, more uniform cooling to prevent hot spots and reduce humidity buildup.
Yes. We offer OEM/ODM services, including custom dimensions, temperature zones, voltage, and branding to match your kitchen layout and operational requirements.
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